Privacy Policy

Tharpure operates this website and store, including all related services, content, features, and products (collectively, the “Services”). 

We use Shopify to power our store. Shopify helps us manage payments, orders, and website functionality. 

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit, use, or make a purchase from our Services. 

By using our website, you agree to the terms of this Privacy Policy. 
 

1. Information We Collect 

We collect personal information that helps us process your orders and improve your shopping experience. 

This may include:

A. Personal Details 

• Name  
• Billing and shipping address  
• Phone number  
• Email address  

B. Payment Information 

• Payment method details (credit/debit card, UPI, etc.)  
• Transaction details (processed securely via payment providers)  

C. Account Information 

• Login details (username, password)  
• Preferences and settings  

D. Order & Shopping Activity 

• Products viewed or added to cart  
• Purchase and return history  
• Wishlist items  

E. Communication Data 

• Messages, inquiries, and customer support requests  

F. Device & Usage Data 

• IP address  
• Browser type  
• Device information  
• Website usage behavior (pages visited, time spent, clicks)  

2. How We Collect Information 

We collect your information in the following ways: 

• Directly from you (when you place an order or contact us)  
• Automatically through cookies and website tracking tools  
• From payment gateways and logistics partners  
• From Shopify and other service providers  

3. How We Use Your Information 

We use your information to: 

• Process and deliver your orders  
• Manage your account and payments  
• Provide customer support  
• Send order updates and notifications  
• Improve our products and website experience  
• Prevent fraud and ensure secure transactions  
• Run marketing campaigns (only when permitted)  
• Comply with legal obligations  

4. Sharing of Information 

We do not sell your personal data. 

We may share your information with: 

• Shopify (to operate our store)  
• Payment providers (to process payments securely)  
• Courier and logistics partners (for order delivery)  
• Service providers (IT, analytics, customer support)  
• Legal authorities if required by law  
• Business partners for marketing or operational purposes (where permitted)  

5. Cookies & Tracking Technologies 

We use cookies to: 

• Improve website performance  
• Remember your preferences  
• Analyze traffic and user behavior  
• Show relevant products and offers  

You can disable cookies in your browser, but some features may not work properly. 

6. Data Security 

We take reasonable steps to protect your personal information. 

However, no online platform is 100% secure. We cannot guarantee complete security of data shared online. 

7. Data Retention 

We keep your personal information only as long as needed for: 

• Order processing  
• Legal and tax compliance  
• Customer support  
• Business operations  

After that, data is securely deleted or anonymized. 

8. Your Rights 

Depending on your location, you may have the right to: 

• Access your personal data  
• Correct inaccurate information  
• Request deletion of your data  
• Withdraw marketing consent  
• Request a copy of your data  

You can contact us to exercise these rights. 

9. Marketing Communication 

We may send promotional emails or messages only if you opt in. 

You can unsubscribe anytime using the “unsubscribe” link in emails. 

Even if you unsubscribe, we may still send order-related messages. 

10. Third-Party Services 

Our website may include links to third-party websites. 

We are not responsible for their privacy practices. We recommend reviewing their policies separately. 

11. Children’s Privacy 

Our services are not intended for children. 

We do not knowingly collect data from individuals below the legal age. If such data is found, it will be deleted immediately. 

12. International Data Transfer 

Your data may be stored or processed outside your country, including by Shopify or service providers. 

Where required, we use legally approved safeguards for data protection. 

13. Shopify Role 

Our store is hosted on Shopify. 

Shopify processes your data to help us run our store and use it to improve its services. You can learn more about Shopify’s privacy practices at their official privacy policy. 

14. Policy Updates 

We may update this Privacy Policy from time to time. 

Any changes will be posted on this page with an updated date. 

15. Contact Us 

If you have any questions or want to exercise your rights, contact us at: 

📧 Email: info@tharpure.com
📍 Address: 402-404, 4th floor, Jagdish Enclave, Civil Lines, Jaipur, Rajasthan, India